Different Types of Mobile Application Testing

The demand for mobile application testing services is at an all time high. Businesses, focusing on apps, do need the help of testing services to make their app a success. Thousands of apps are flooding into the app market daily. Unfortunately, most of them remain as a zombie in the app stores.
Lack of awareness about mobile app testing is one of the main reasons for making your app unnoticed in the app stores. We are trying to give you an idea about different types of mobile application testing via this article.
types of mobile application testing
Table of Contents
1) Functional Testing
2) Performance Testing
3) Memory Leakage Testing
4) Interrupt Testing
5) Usability testing
6) Installation Testing
7) Security testing
8) Recover-ability Testing
9) Compatibility Testing
Let’s learn about different types of testing process involved in mobile application testing services and how does it differ from desktop testing:
1) Functional Testing

  • You have to do functional testing in order to make sure that your app is working as it is needed.
  • Mobile apps need lots of human consideration while testing and as it’s time consuming, complex and exhaustive process, it is unwise to perform functional testing on devices manually. So, always perform it automatically.
  • In the case of desktops, this is a type of black-box testing which aims at checking whether system function is proper as intended and can users operate it with ease.

2) Performance Testing

  • Performance Testing can be called as an interesting phase of testing. Here a tester addresses a set of varied challenges such as draining of battery owing to heavy battery usage, bandwidth problems while switching from 2G to 3G or Wifi, difficulties while transferring heavy files because of low memory, etc. Therefore, the purpose of Performance Testing is to understand the performance of an app under varying loads and different users.

  • Even though, the idea of performance testing of desktops is irrelevant, as normally it is assumed to have only one user.
  • Here individual functions such as Use Case, configuration, troubleshooting are tested.

 3) Memory Leakage Testing

  • It’s important to perform the memory leakage test to make sure your app is utilizing optimized memory on different mobile devices.
  • When compared to computer systems, the inbuilt memory of a mobile device is very low. Most of the OS environments shut applications that are consuming too much memory.
  • So, testers must ensure that an app does not slow the mobile devices by performing mobile leakage testing.

4) Interrupt Testing

  • It’s natural that we face many interruptions while using an app. Some of the common interruptions are receiving SMS or incoming calls, issues while connecting external devices, inserting power cable when the app is running, etc.
  • To make sure that your app is able to withstand all these interruptions; a tester is supposed to perform interrupt testing in mobile devices as well as desktops.

 5) Usability testing

  • The success of an app depends on its flexibility to use. A good app should be able to give amazing user experience to the customers. To ensure that your app is user-friendly, usability testing services may help you.
  • Usability testing in desktop differs from mobile application testing as it tests distinctive features like configuration, customization, high personalization and diversity of users.

 6) Installation Testing

  • It’s important to check the consistency of your app during installing and uninstalling processes.
  • Frequently crashing apps during these processes do not survive in the market.
  • Installation testing checks whether the software is compatible with the desktop/mobile and it does not affect the navigation or the flow of other apps.

7) Security testing

  • If an app is vulnerable to security threats, people hardly use that app. So, you have to ensure the credibility of your app by performing security testing services.
  • Security testing helps you in giving assurance to your customers that your app is free from security threats. Similarly, desktop testing demands more security with respect to its access, along with data protection.

8) Recover-ability Testing

  • While recovery ability testing, crash recovery, and interruptions during transactions are tested.
  • Recovery ability testing mainly checks how an app works on transactions when there is an app failure, and also analyses whether the system (be it mobile or desktop) recovers the data after suspended connections.

9) Compatibility Testing

  • Compatibility Testing is performed on mobile phones to know whether the app works on different devices.
  • As there is a number of devices with different screen size, resolution, hardware and software functionality, versions, etc.
  • Compatibility testing determines the user interface of the application is as per the desired screen size, no text is partially inaccessible or invisible.

  • Compatibility testing for desktop apps aims at checking whether desktop apps are compatible with different platforms such as Mac OS, Windows, Linux, etc., report defects and fixing them.

Even though new devices come up every day, the fundamentals of testing use almost the same logic for both mobile and desktop testing.
In spite of all these similarities, there could be differences in some point of view. Comparing to desktop testing, mobile software testing seems to be much difficult as they need to test configurations, work on screen size, storage limitations etc.

11 Guidelines for Mobile App Performance Testing

Performance testing services is done to provide information about apps regarding speed, stability, reliability and scalability. It also determines speed & degradation of systems with different configurations under both controlled and uncontrolled standards.  More importantly, it unfolds what needs to be improved within an app before the product is launched in the market.

The General Guidelines for Performance Testing
The methodology for software performance testing can vary in different steps, but the objective of the whole process remains the same. The following are the list of general guidelines for performance testing of mobile apps:
1) Plan for Test: Once we are ready for a test, we need to have a proper planning and check for available resources. The performance test plan should describe the overall strategy for testing the complete mobile app.
2) Identification of Testing Environment: While testing, it is important to identify the software, hardware, tools and network configurations. This will allow the design and development team to identify the performance test errors at an early stage.
Different types of testing environment:
a) Replica of production system
b) Actual production system
c) Production system with less number of servers of low specifications
d) Production system with less number of servers of same specifications
3) Define Necessary Formats for Displaying System Usage: Necessary formats need to be defined for measuring the performance of an application. Some of the possible formats are:

  • Task Distribution Diagram: This gives information on the number of users for a particular process and the time taken to load. The peak and off usages are determined through this.
  • Transaction Profile Sheet: This provides information about the transaction names, a summary of a number of transactions at a particular point of time, screen navigation, etc.
  • User Profile Diagram: This depicts the user load time and pages accessed by the users

4) Deciding what to test first: The following are some criteria for decision-making about which process to be tested first. It is a very important step as it guides the total performance testing process.
·         Processes having the highest business risks are tested
·         Processes that are most frequently used are tested
·         Applications’ peak usage hours of the day are analysed
·         Peak days of the month, quarter, and year
·         Processes that are linked
·         Processes which are resource intensive
5) Documenting: The purpose of documenting the process is to obtain information necessary to create virtual users such as:
·         User Actions
·         Expected results of each action
·         Input data fields
·         Valid data for input
Identifying these properties shall give a clear scope of performance test against each user action.

6) Establish which data to use: Before starting, it’s important to establish the data to be used. Any real-time data can also be imported from the development servers and the same is used to analyse results and reports.
7) Define what resources are to be tested: Performance testing involves defining the resources that are involved in testing. This includes app servers like WebSphere,  Weblogic, Tomcat, IIS Server; database server like DB2, Oracle and network resources. These resources form the total system and therefore defining them is critical.
8) Performance testing should be done after functional testing: There is no question of doing performance testing when functional testing is not done. Functional testing confirms the working of the system as expected with all aspects of the UI, multilingual navigation, navigation between pages and off-site, etc.
9) Done at the time of system-testing phase: System testing is a phase of software testing in which the complete system is tested. So, performance testing should be taken up during system testing phase only.
10) Tools should be identified: There are plenty of tools available for doing performance testing. But, we need to identify tools that may be useful for system testing.
11) Execution and Communicating Results: Once the performance testing is completed, we need to summarize the findings and test results. Later, it is distributed to respective resource owners for making corrections if any.
Once the corrective measures/fixes are done, the entire tests need to be repeated and the final summary report is taken.
Conclusion
While an inclusive performance testing strategy will continue to kill bugs for all tech innovations, this will certainly help you to bring the best out of your testing efforts. With perspectives and tools emerging each day, testers need to leverage on this testing mechanism for their mobile app testing services.

8 Formidable Challenges While Testing an Online Banking Application

Being the most complex and advanced enterprise solution, banking applications needs to be carefully considered in both functional as well as security aspects to ensure that customers and assets are protected from malware.
app testing
Internet-based electronic banking or online banking applications have become a necessity for customers. As a countless number of banking transactions happens every day, these apps need to have high level performance, with features that meets the  needs of a customer.
Few things that should be noted to constitute a consistent, bug-free, banking application:

  • The app needs a solid reporting system to keep track on daily transactions
  • Strong auditing is required to troubleshoot issues
  • It should have the capacity to adhere complex and advanced work flows
  • Banking apps should have the feature of integration with other apps such as Trading accounts and Bill-pay utility accounts
  • It should possess multi-tier functionality to support multiple user sessions

In this blog, we go through the key challenges faced while testing a Banking Application:
1) Strict Security Regulation: It is necessary for banking applications to protect customer data and private information as well as the assets. Therefore, during mobile software testing, these things should be considered by providing a secure testing environment.
A banking app should be compatible with  all operating systems, versions, devices etc. Along with iOS and Android, other versions including Blackberry and WP8 also need to be tested. Mobile testing tools that support both native and web properties should be used for wide usage.
To ensure that the software doesn’t have any flaws, the QA team needs to check both negative as well as positive sides of the system and report it before any unauthorized access happens. The bank should also use other security measures like an access validation code or one-time password for better safety. For security regulation testing, automation tools like HPWebInspect and IBM AppScan  should be used and for manual testing- Paros proxy, Proxy Sniffer, HTTP watch etc. should be put to use.
2) Complex Data: This is one of the major challenges that can occur while testing a bank application. No apps can  en sure that the back-end databases of bank system will not be affected by malware or all the data within is protected. So, it is necessary that the mobile testers need to have a pool of accounts that can be used for the testing solutions.
A bank definitely needs to have an automation tool to constantly check database connectivity and logical functions. It should be done over the virtual private network (VPN) to assure safety on its private data.
3) Active Support of Devices: About 80% of people spend their time on using mobile applications. Mobile manufacturers introduce new features on a daily basis to provide customers a better and friendly user experience. Similarly, banking apps also need to bring in revisions to offer a better experience on latest devices.
4) Privacy is Essential: Privacy plays a very important role in mobile banking. This feature defines how much secure a mobile banking app is for its users. Therefore, automated testing must be done for every single update to ensure protection for all private information. It is essential for a bank to have an automated tool system that run tests periodically without the need for a software tester to manually test each function within the app.
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5) Real-time Activity: Apps should have the capacity to provide real-time updates and this is more challenging when it deals with network connectivity issues.
6) Proper Testing and Development: Bugs can affect any application and this is the reason your banking app should follow proper app testing procedure. Making  a banking application with user-friendly functioning and proper security checks require extensive revision and software testing.
7) Updated Market Trends: Consumer requirements and market trends keep changing invariably. Therefore, application features, usability etc. have to be revised and kept updated.
8) Performance Failures: Performance levels involve connectivity, infrastructure, and back-end integration. The transaction happening through the apps should be monitored at regular intervals. Also, Load and Stress tests must be performed regularly to ensure multiple support transactions on anytime.
Best Practices                                                                                                              
A few best practices that will help you manage certain challenges in testing banking applications are:

  • A clearly defined methodology of software performance testing
  • Testing that encompasses the complete work flow
  • Testing for functionality, performance and security
  • Testing of the app for UX, UI, data integrity and support multiple users

automation testing
Testing banking applications can be a complicated deal, but if the key methods and principles are placed right, then it can be beneficial with long-lasting advantages. The right blend of testers and processes are key factors of a successful mobile banking app.

7 Best Practices You Can Consider for Functional Testing

Testing plays a vital role in any software or application development.
Functional testing is done to test features or functionality of an application or software. All the possibilities, including failure and boundary conditions are considered in functional testing.
app testing
Any functionality is tested by providing inputs, observing its output and comparing the actual results with the expected ones. Here are some effective procedures or best practices that may come handy while you perform functional testing:
1. Collect information required to perform testing
It is important to know what is to be tested and what the plan or procedure is, for testing. The development team has information about critical user commands and processes. Collect the information and test the critical things first.
It is important to be aware of market demands for product development. Document or matrix should be prepared to link the product to the requirement and to the test cases. Matrices should be modified as per the changes in requirement.
2. Make Test plan and test cases
Planning for what should be done to perform the testing, includes goals and scope of testing, number of people, hardware and software tools to be involved in the testing and schedule of testing, and number of test cases that should be written to perform testing. Test cases are nothing but input data based on the functionality’s specification. These test cases should be arranged and ranked as per priority to reduce delay and risk. The development team should review these test plans.
3. Execute the test
Test plans and actual functionality should match to execute the test correctly. Test cases should be written in such a way that it canbe modified if necessary with the changing needs of the product. For further analysis, problems faced and its solutions can be documented.
4. Consider the automated testing
Automated testing is done to improve quality of the product or software and also to save time. The tester has to decide about what should be automated.
Automated testing is slightly costlier in short span; but, in the long run it is more beneficial for the product. Avoid performing automation on things that can be cheaply and effectively done by manual testing.
5. Manage defects with data storage system
Many people working on same functionality may result in repetition of defect reports, incorrect order of issue solving, consideration of wrong defects and much more. To avoid this, acentralized data storage system should be managed which can be referred by everyone.
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The system includes standard templates for defect reporting and verifying, ranking of defects as per priority and information about the assignment of tasks. This helps in solving problemsone by one.
6. Reporting of test results
A test result report is presented in a specific format which includes summary of all test cases executed and the time taken at each stage for each feature with its status and progress. It also provides details of any new defect found during testing.
Overall, test result report should be presented in a clear and simple way for understanding of the development team.
7. Analysis
Problems and options in both testing and development can be detected during analysis. It helps in improving procedures followed in product development. Analysis is helpful to make product success.

8 Important Steps To Secure Your Mobile App

Mobile apps are of great help when it comes to money transactions, booking tickets etc. But, do you know that security for apps have now become so low? so there are a lot of hackers waiting for a chance to steal valuable user information such as credit card and bank details. So, it is important for apps to be secured.

You may be well aware of what hackers can do to a software or application. They steal data, create duplicate stuff and can even take hold of personal assets including money. Not if you can secure the mobile applications with the following 8 steps:
STEP 1 – Secure the source code
 It is possible that the app is exposed to vulnerabilities at the development stage.

  • Always protect the application with encryption
  • Scan the source code for vulnerabilities
  • The application code should be easy to update and rebuild and should be portable between devices and OS.
  • Be aware of app file size, running time, memory, data and battery when securing the app. Having better security but losing the performance of the app or users is not what you want.
  • Do not rely on app store approval; it may or may not be accurate

STEP 2 – Have security measures to protect data and deny unauthorized access
Verify Application Programming Interface (API) to prevent transfer of sensitive data in wrong hands

  • Create encrypted containers to store data safely
  • Data encryption and encrypted connections through virtual private network is extra secure

STEP 3 – Identifications, Authentication, and Authorization

  • The authentication and authorization technology of API adds an extra layer of security.
  • Ensure that the APIs used in the app allows access only to the most important parts of your application.
  • OAuth2 is a new framework that helps in building strong security connections. installing this in the server and customizing according to the needs will let the user permissions to collect credentials between client and end-user.
  • OpenID Connect will allow the user to use the same credentials that have been used once for multiple domains, with one ID.

STEP 4 – Activate a good mobile encryption policy

  • Use file-level encryption.
  • Align the codes of application as the passwords and data are not directly saved in the device. In case they have to be stored, make sure that they are encrypted.

STEP 5 – Implement a strong API security strategy

  • Follow the security measures for well-built API security i.e. identifications, authentication, and authorization
  • Ensuring API is very important

STEP 6 – Test, test, and test again for better security for apps

  • Never get tired of testing.
  • Test the data security problems and session management
  • Penetration testing helps to solve the weakness of the system
  • Emulators will explain the performance of an app in any device or OS under a simulated environment

STEP 7 – Alert User
 Developers and testers can’t always be a user’s protectors. In that case,

  • Include sufficient pointers if any kind of vulnerability detected
  • Warn the users to download only from authorized sites

STEP 8 – With BYOD policy, be alert and use some extra precaution
 Some companies allow employees to use their own devices and this open network system will lead to more security threats.

  • Activate a virtual private network system for a more secure connection
  • Protect devices with anti-virus, firewall, and anti-spam
  • Only allow authorized devices
  • Block transactions from rooted and jailbreaking devices

By following these 8 steps diligently, your mobile app can be secured in general. You can also get a professional tester to ensure your app is secure.

security for apps can never be at100%, it’s not a negative statement. in turn, this means constant monitoring and timely testing with bug fixing is the best way to ensure maximum safety of your app.

5 Basic Questions You Can Ask to Usability Testing Specialists

Usability testing is a  testing technique used to evaluate the software by involving real users. The purpose of this test is to review the application/software under real world conditions.
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Let’s sum up the total benefits of usability testing into five basic questions

  • Does the tested product meet customer’s needs?
  • Is navigation of the tested product convenient for the user?
  • Is functionality of the tested product clear for the user?
  • What are the possible errors that can occur?
  • How to fix them?

Now, let us evaluate each question individually.
1. Does the tested product meet customer’s needs?
Customers’ needs are not complex; all they want is an efficient, simple, easy and interesting application.
But following those needs are not simple for the testers.
So, the main objective a tester and the developer have to focus on is to meet the needs of the customers.
Usability testing is not about finding the defect but about,
Whether the user likes the application?
The features they haven’t liked
How they felt about the application?
As we said earlier, we just need a raw data about how the application worked for a user.
These concepts and suggestion collected from the user can be applied in the application to make it better and user-friendly.
2. Is navigation of the tested product convenient for user?
Navigation has to be at the top of the priority list of an application developer. Users always have a tendency to move from one link to another, and then, come back to previous page at instant. So, navigation should be convenient for the user.
It will be annoying if navigation is confusing or not proper. Navigation link should not leave user lost. A good design with clustered navigation means the application is a failure.
So, the next and important goal of developer is to check whether the navigation’s are clear, simple and proper.
Users may not have time to view all the details in the page. It doesn’t matter if the page is fancy or not. All that matters is that the users get the exact piece of information they search for. Therefore, try to keep it moderate.
Remember, search menu, home page and site maps are unavoidable navigators.
3. Is functionality of the tested product clear for the users?
How a product works is a common question that can possibly arise from a user. That’s why functionality should be clear for them.
Functionality of a tested product is associated with how well the app performs its function. So, the user must be fully aware about the functions an app does.
An application must pass both functionality test and usability test to be termed efficient. Usually, functionality test is done after usability test.
They are basically ‘what can I do’ and ‘how can I do?’
Usually, functional test comes after usability test is done. However, here, functionality is about enlightening the user about how the application works, i.e., the functions of an application.
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Ensure that in what all aspects the product can do and enables users to have a set of capabilities.
4. What are the possible errors that can occur?
There is a saying that “to err is human”
The purpose of usability testing is to ensure the quality of software. As we said earlier, this test is done with the participation of the end user and how they react to the software. The errors happening at this level is totally humane.
Let’s look upon the possible errors that can occur
1. Slips
2. Mistakes
3. User interface problems
4. Scenario error
Slips 
They are the by-hand mistakes that happen unexpectedly or unknowingly
For e.g. double-clicking a button accidentally, mistyping any characters in email id or name
Slips cannot always be avoided. You cannot do anything about ‘fat fingers;’ but, inserting a moderate area considering this ‘fat finger’ fact will be helpful.
Mistakes 
Mistakes are referred to as any occurrence that happens without a need. Doing anything wrong can be considered as a mistake
E.g.: entering first two letters of name in block instead of only first letter, pressing horn instead of turning on light.
If user enters data in wrong format, any auto rejection setting or indication will be useful.
User interface problems 
They are basically caused by wrong interference. If a user clicks in a wrong place and looks for a result, that maybe considered for change in style of software.
Scenario error 
No matter how much realistic the usability testing is, possibility of error cannot be rejected.
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If the testers want the users to try an online cash transfer application, fake data is required. Inevitable error can occur in such cases where there is nothing much to do with it rather than considering it in real situation.
5. How to fix them?

  • Test a lot
  • Test with correct representatives
  • Plan properly
  • Test in multiple versions of device
  • Always conduct pilot test
  • Avoid unwanted distractions
  • Take enough time to analyze the results

9 Important Things to Test in Ecommerce Web and Mobile Applications

It is important to test e-commerce websites and mobile applications so that it won’t compromise on various crucial factors such as user experience, mobile responsiveness, customer data security, quick load time, and secure transaction. Also, the success of your e-commerce website (or mobile application) depends on the proper functioning of these factors and do not have any bugs in it. Thereby, you can give your customers a nice and enjoyable experience.
Types of e-commerce websites/apps
Types of ecommerce
Ecommerce works mainly work based on who is buying and who is selling. Yes, of course, it’s the same for any other market place. However, based on these e-commerce websites/apps have been divided into 5 and those who wish to start an e-commerce business should decide where do they belong before strategizing a business model.
B2C(business to customer) Ecommerce
B2C means business to customers. The main focus of this type of business will be on direct customers. And whenever people hear about eCommerce this type of business model comes to their mind. Instead of a physical store, there will be an online store from which people can buy goods.
Example of B2C business– Amazon, Pandora, Facebook, LinkedIn, Twitter, Uber, Zillow, Pandora, etc.
B2B (business to business) Ecommerce
The main intention behind this business model is to provide good to another business with the help of an online platform. Wholesale sellers of products such as desk, computer table, chairs, files, etc.
B2B not so common compared to B2C. When it comes to supplies BRC might have limitations on the other hand B2B eCommerce will be completely dependant on its inventory.
Examples of the B2B market is Amazon business, 3DXTech,  Alibaba.com, etc.
C2C (customer to customer) Ecommerce
Customer to customer business model can be a bit new to us. However, the concept is not that new.
In this type of business, an individual will be selling his product directly to the customer.  For instance, a person has opted to go online when it comes to selling his cakes. All the necessary things that need to be done such as website maintenance, product listing, shipping, etc has to be maintained by the person who is running the shop.
C2B (customer to business Ecommerce
In this type of business, an individual will be selling his product to big companies
Eg: Freelancers, writers, artists, web designers, etc.
What’s bad about the C2C type of business is that they are not scalable and are not flexible.  So what happens is that C2C sellers often become B2C and the transition cost can be a bit hefty.
C2A (consumer to administration) eCommerce
Here the business transaction will happen between the individual and public administration.
For instance, you are booking an appointment with a doctor using an online portal. That’s C2A for you
C2C (consumer to consumer)
This kind of transaction usually happens between 2 consumers using a medium such as Paypal, Gpay etc.

Testing is Crucial for Your Ecommerce Success
E-commerce applications have lots of users worldwide as they deal with finance, marketing, retail & wholesale, manufacturing, and auctions.

In addition, the global e-commerce industry is witnessing huge growth for the past few years and it is estimated to be worth $22.1 trillion, according to United Nations Conference on Trade and Development (UNCTAD).
Organizations need to be given more focus on testing their website or mobile app and make it as an essential part of their future e-commerce application development.
There have been many cases of e-commerce application failure and these failures can be avoided by implementing better testing techniques.
The main reasons for testing your e-commerce application is to check the usability of the application, its user-friendliness, and to make your eCommerce website/application bugs-free.
Also, you need to keep in mind that you have to maintain Quality Assurance standards to show commitment to delivering your quality e-commerce product to your customers. Here are seven important things on how to test an eCommerce website or application.

1) Testing E-commerce Application’s Functionality

ecommerce workflow
An e-commerce web or mobile application has four important elements in its structure, and they are:

  • Main Pages – Homepage, Product page, Special Offers, About Us page, Sitemap pages, Privacy Policy page, Press Releases page, etc.
  • Category / Product Type Pages – The product page consists of options such as product size, color, and type. There is a sorting feature to filter out products based on price, model, size, etc. There is also the “Add to Cart” or “Add to Wishlist” feature present in the category pages.
  • Product Description Page – Consists of the product title, description, product images, related products, Add to Cart feature, Product comparison, additional product info, etc.
  • Shopping Cart – Products list view, removing the product from the list, cash on delivery option, Select delivery option, card payment, pay now option, etc.

testing ecommerce applications
Image: E-Commerce Web App Architecture
Before you conduct functionality testing, we need to understand the e-commerce website or application very well.
The above-mentioned features are commonly found on all e-commerce applications, yet most of them are customized as per business requirements.

2) Testing E-commerce Application Workflow

The testing of the complete workflow of your e-commerce web/mobile application consists of:

  • Login and Signup options
  • Search functionality
  • Product review posting feature
  • Sorting feature
  • Applying filters for choosing the desired product(s)
  • Add/remove functionality in the shopping cart
  • Check out process
  • Order number and invoice generation
  • Payment gateway and payment processing

3) Payment Gateway Functionality

Another important functionality to test is the payment gateway and you have to conduct multiple tests to ensure it functions properly and provides security while doing online transactions. Here are the checkout and payment processes that you need to test:

  • You need to check the product price is correct, shipping charge, VAT, discount codes all are applied and the price customer has to pay is the right amount. You can test this payment process by making changes in the final list of products, applying different discount coupon codes, choosing a different region to see the change in shipping charges.
  • You need to check whether the payment is processed correctly, by using all kinds of payment methods such as net banking, Credit/Debit card, PayPal, etc. You can check all these using dummy accounts and demo debit/credit card numbers. Also, you need to check whether the orders are canceled, and the payment ID sent back.
  • Check whether the invoice and emails generated after the payment process are sent.
  • You need to also ensure the refund process, email, and refund receipt all are working properly.

4) Performing Security and Vulnerability Assessments

Since e-commerce applications hold valuable information (customer’s personal and banking data) you need to conduct security testing to check for security and vulnerability issues in them.  You can use testing methods like SQL Injections, ethical hacks on the login, Register, Payment gateway, and other various pages.

5) Checking Compatibility with Web Browsers

It is important for e-commerce applications to work on all types of web browsers such as Google Chrome, Firefox, Opera, Internet Explorer, Safari, etc. You need to test the browser compatibility of the application to make sure that your customers are able to use your e-commerce website without any hassle.

6) Testing for Mobile Responsiveness

Nowadays, mobile devices are taking over desktop platforms in terms of internet usage and companies are taking a mobile-first approach in their e-commerce applications. You need to test the responsive design of your application in mobile devices of various screen sizes.

Also Read: Top 20 Programming Languages For Mobile App Development

7) Checking Performance and SEO-related Things

Another important thing in e-commerce testing is to check the performance of your website/application. You need to conduct performance testing on parameters such as webpage loading speed, throughput, data transfer rate, efficiency, uptime, database performance, website traffic load tolerance, error messages, etc.
You need to make your e-commerce website is having high search engine visibility so that you can get considerable user traffic to your site. You can do this by implement search engine optimization (SEO) on your website. You need to test whether SEO strategies such as title tags, meta descriptions, URL structure, image alt tags, etc are implemented correctly.

8) Other Common Things to be Tested

There are other common things in your e-commerce application you need to test and they include website content, webpage format, website accessibility, cookies, social buttons, adding/deleting content, removing/adding links, web standards, analytics, and making changes to shipping settings.

9) Social Media Integration

Be it an e-commerce application or website social media is one of the most important factors for its success. However, you have to make sure that social media integration is aligned with website architecture and workflow. A/B testing is the best way to test social media workflow.
A/B testing will make sure that the content is working or not with a specific audience.
Integration testing will reveal Social Media API is working fine on your website. And is doing what it’s supposed to do

Types of Testing performed on E-commerce Application

11 important Features to Test in an E-commerce Application

  • Home Page hero image
  • Search button
  • Product details page
  • Shopping cart
  • Payment module
  • Order From page
  • Login forms
  • Account pages
  • Filter for products
  • Category page
  • Social media buttons


Conclusion
By conducting thorough e-commerce website application testing, you can significantly reduce the number of errors that crop up when the website is made live to your customers.

17 Different Approaches to Comprehensive Mobile Testing for iOS and Android Apps

People are not so positive on QA even if they know how important it is for a software nourishment. A step of testing is avoided more often than not to save on budget.
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Remember, branded products always come with standard price; but, why….? Because of the quality they assure.
We all have heard the proverb “all that glitters is not gold.” Likewise, no matter how beautiful, trendy and charming your application design looks, it is not going to bring anything good
if it doesn’t provide the expected quality.
As a user, you would definitely go for a better option if the expected application goes on loading for more than 5 seconds. Believe me, some of the users won’t even wait for 2 seconds. A book series can be written about the customer dissatisfaction experiences on the applications. Remember, a user once lost is lost forever.
The purpose of testing is not always about finding the errors, but, it is also to make sure the application works properly.
Does it functions well?
Is the user satisfied?
Does the application work as developer expected?
The best stairway to perfection is always questioning the possibilities. Testing is a mixture of techniques and methods; there is no simpler way to make sure the working status of an application. For every execution process, we need a plan.
Here, we are going to discuss about 17 different approaches that can be applied for testing iOS and Android apps.
General strategies
1. Let the QA tester belong to the core developing team.
Generally, companies have a waterfall way of processing an application. In that case, testers will get busy with in a week of starting the project. But, in the agile method of working, QA is an important part, which the team considers as an essential ingredient for the success of the project. When a tester gets involved, he/she will be well aware of the development taking place and be sure about the part in which improvements are needed.
Also, approach it, considering the design and user expectation.
2. Ensure the test scripts
There are people who think, ‘QA is not that important, let’s just ensure performance’
Can you believe that people actually think like that even at this time of hectic competition? Also, it’s not as simple as testing everything casually. A pure, complete knowledge on function should be there and the required data should be provided to the tester for a complete logical testing.
The product team has to make sure that the scripts provided are understandable by the tester.
It should be made simple for any programmer to understand.
3. Functional testing
· Do the features work?
· Can user complete the task?
These are the two main questions we need to find the answer for explaining functional testing. The tester will work along with the procedures of the application so that he will understand the performance and the flow of to and fro pages.
4. Unit testing
Unit testing works in relation with codes. Usually, developers do this. Codes are mantled, separated into different parts called units and tested thoroughly. The unit referred here can be a code module or a function.
5. Performance testing
Testing is all about improvisation. So, performance testing is done to make sure that no delay in performance of application happens as the result of improvisation.
Here, the testers monitor the speed and how well the application responds to features. Time consideration is also a factor involved in performance testing along with
· Data consumption
· Battery duration
· Space consumption
· Navigation
· Network coverage etc.
6. User acceptance testing
The term ‘User acceptance testing’ is a wrong term because we don’t have an actual user. Instead, we select a group to conduct the test.
We can’t just go on and ask people to take part in this session since it takes time. So, we seek the help of our colleagues. A group from inside the company, who may or may not be a part of this application development, will take part in this testing.
Usability testing is usually considered as a final step in the case of websites or applications,
Steps followed in usability testing are:-
1. Planning
2. Selection of group
3. Explaining what is expected and what is not
4. Introducing main scenario
5. Testing specification, bugs
6. Sign off
7.Manual Testing  vs Automated Testing
Machines are faster; that’s why it is better to make QA tests automated. It is because computers can find anything that does not work, faster than the human brain can.
It simply saves money, time and provides more accuracy.
Yet, not every QA task cannot be completed by computer. Sometimes issues occur, that are too awful for software to complete.
8. Load Testing
Load testing is a lot of work. It is checking the user capacity that an application can hold to make sure that the application loading will not be exhausted in an expected number of user logins.
automation testing
Basics of load testing
1. Record the traffic
2. Replay the request
3. Analysis
9.Regression Testing
Regression testing is like marvel movies. Interesting, huh?
The hero gets unusual power, use it stupidly, but, at the end, he realizes that he can make big changes.
Even a small change in code can error the whole application. So, regression testing helps in ensuring that the changes made doesn’t affect the flow of the application.
10. Device Testing
Mac and Windows are usually considered for device testing,
That’s something cool about device testing. There are over 24,000 models that exist in Android itself.
bird eye view of android screens
This is a bird eye view of android screens that presently exist.  (source)
Deciding which screen size application is optimized is more important here. Having a clear company policy will help testers to ensure that the rules and test selected rather than all supported devices.
11. Testing Interruption
Interrupt conditions are mainly the interruptions that occur while the applications are running.
It includes incoming/outgoing calls, text messages, notifications etc. In the cycle of applications when disturbances happen, interruption testing tells applications how to behave properly.
In short, interruption testing is just like teaching good manners to a child, “behave boy” 🙂
12. Crowd source Testing
Crowd sourcing is simply recruiting a specific group through a third party. When a developer wants to test a product, he contacts any agency that provides a collective group which is suitable for testing product. This agency will collect the record and give the developer a result.
In mobile application, crowd sourcing is becoming a latest trend.
The agency and the group get paid according to the bugs they find.
13. Connectivity Testing (Network)
Since digitization is taking over the world, we are provided with plenty of connectivity carriers.
We may run out of daily supplies, but data connection! Never.
So, what the tester has to make sure here is, how applications respond to various data carriers, especially, 3G 4G, LTE.
Testing on popular data providers would help to ensure the performance of applications since they will be the widely used networks. Also, testing how applications work when data loss or weak connection happens may help.
14.Emulator Testing policy.
There are many emulators now that developers use effectively to test any application.
Browserstack.com is the most popular among them.
In a tester’s perspective, you would want experts to test in one or more devices, on most popular versions of Android and iOS but testing in different devices, screen sizes, and OS versions can be done through emulators in order to save money and time.
15. OS version: Testing and Support
iOS and Android have significant OS versions in existing markets. Also, we have to agree that iOS is better than Android. It is the main reason why many companies are advised to develop applications in iOS initially.
Android doesn’t have complete power on the available versions provided for the users. But, apple has complete power on the users and provided versions since they manufacture both software and i Phones.
16.UXA Testing
UXA stands for user experience assessment which takes an account of skills, methods and tools used to identify how much aware the user is about the application.
UXA is categorized into three:
1. Implict
2. Explict
3. Emotional/Creative assessment
Various reasons can be pointed out for why developers always fail to replace the functionality as designers outline it. The variations that occur between UXA and software may be too small but noticeable. But, the eye of a good tester should be like a hawk, catch prey at instant.
17.Security Testing
‘According to 2017 application security report published by cyber security ventures, 111 billion new software code lines are being developed every year
Hope you all understood what we are going to discuss now.
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One of the main reasons that security testing should be done is to secure user data. Whatever data user provides should be encrypted and should never reach in bad hands.
That’s a duty, moreover a responsibility. Data leakage is an issue that happens commonly. Therefore, make sure that the data transfer is done through proper channel.
‘It’s a wild world out there’.
Source

6 Must-Do Things When You Perform Game Testing

Just like normal software, it’s necessary to test games as well to ensure that they work as intended before they reach the audience. There is no defined strategy for game testing as each game and the platforms used differ. While performing game testing, all aspects of the game including functionality, usability, multi-player functionality, regression, endurance, compatibility, performance, content, hardware, recovery and localization need to be tested. The basic game testing process is similar to software test cycle.
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The basic steps of game testing include:
Gathering requirements
The testers need to have a detailed understanding of gaming requirements such as storyboard, game structure, game features, characters, concept, rules, game points and levels. It helps the testers to come up with an effective testing strategy.
Devising a game testing strategy
The game testing strategy must include the testing timeline, testers, number of testing cycles, in-scope i.e. what needs to be tested, out-scope i.e. what’s not tested, types of testing to be performed, testing for risks, service level agreements, risks and mitigation, defect finding process, reporting Process etc.  Also, it’s important to test the hardware components such as hardware components such as Joy stick, Console, Wi-Fi devices etc. that are not usually the part of game testing environment.
Creation of test cases
The testers must design both positive and negative test cases. Critical path testing, exception path testing, boundary value analysis, equivalence partitioning, error guessing etc. are some effective testing that can be adopted to design the test cases.
Executing game test cases
This helps to identify more defects in a particular gaming environment and hardware configuration. Also, performing the alpha and beta testing and the testing of the game for specific age groups helps to enhance the game’s quality. Another type of testing that mustn’t be ignored when it comes to games is content testing. This helps to ensure that the content of the game is right for the viewers and is understandable.
Recording of test results
The aftermath of the game testing performed must be recorded. This helps the testers to understand the behaviour of errors being made and improve them.
Categorizing the defects
All the defects that have been identified must be recorded and categorized based on priority. This helps the developers to easily rework the errors.
Testbytes
After game testing is performed and the changes have been made, the game is then sent to the clients for feedback. It is then further improved based on the feedback before delivering to markets for the audience to enjoy a hassle-free gaming experience.

5 Conditions to be Added in Your Mobile App Testing Checklist

We can see developers setting new trends with exciting mobile applications every minute. But, this large number of apps leaves the consumers or the users in doubt, in terms of choice and their working.Therefore, app developers have mobile app testing or QA kept in top of their priority list so that their mobile applications are the best and defect free.
mobile app
We all know what mobile application bugs can do to mobile devices. An average mobile user will not prefer bugged applications in his/her device Therefore, in order to make it perfect, the mobile applications are tested.
Before you start testing, here are some key points to add to your checklist:

Read Also

How will the Mobile Application Testing Service Market Fare in the Next 10 Years? [2016-2026]

1. Performance

The performance of app focuses on mainly two things:
working speed of the app and the responsiveness of the application, the CPU of the device, memory usage in SD card and in device and the battery drainage.
Even a minor or major weakness in the network connection can affect the performance strength of the application. This is a kind of device versus application. So testing focused on the Wi-Fi connection or network availability can help to improve these areas of crashes.
This also covers the amount of data used by the application. This is one of users favourite too. Performance is merited on the basis of how well applications behave on the device.

2. Interruption

Bugs are well known to interrupt working of devices. While the app is running, normal interaction is interrupted by different kind of external events.
This includes pop up alert like alarms, calendar, notifications, incoming /outgoing voice calls and text messages. Among these the incoming/outgoing calls are the most important kind of interruption caused.
Sometimes, this can affect the working of other apps in the device too. This is almost common for every application. Clearing this defect before launching the app in the market can add to its efficiency.

3. Device Integration

Integration of the mobile application with the device is significant.
Here the applications have to merge with all the settings, configuration, alignment and in built applications of the mobile device such as screen resolution, screen orientation, OS, camera, audio, GPS service etc., It is very important to know how an app works on specifications like your location, video and camera.
Expected results may vary according to the specifications of the mobile.
Response of device to the gestures can also be included and how the device responds should also be counted.

Recommended Read

 8 Key Challenges of Mobile App Testing Services

4. Installation

Installation is the part where the tester should look for the process of installing and uninstalling and the properties of updating.
Sometimes, testing of installation in the application is not done completely.
There are a lot of things to consider while testing the installation of a mobile application. Initially, we have to categorize the end users. The target audience have a relationship with the process of installing and uninstalling the application.
app testing
Also, the experience can vary for the first time users of the application. The process of updating the installed application has to be taken care of. The main question that arises here is whether the updated version of a mobile application is supported by the device?

5. Network

Testing on network deals with the poor or weak signal, quality loss and data transition.
Applications that don’t need network traffic after the installation wouldn’t be much affected. The main course problem with the application that requires network data for further working is that, they have a tendency to consume a large amount of data. MB. Messenger applications are one among these.
Battery drain can also happen while in-app use. Gaming apps having multi-player specifications and applications like sound cloud where user can listen to music online can cause huge battery drainage.