How to Test a Social Media Application?

Social media apps have literally become the lifeline of the present generation.

Social media apps are now a podium

  • to connect with people,
  • for entertainment purposes,
  • do business,
  • find or offer jobs,
  • get some information and whatnot.

Apart from its benefits, social media apps could also be very harmful. These apps could lead to high-security breaches if they are not properly validated for their security.
Apart from this improper functioning of these apps in any aspect could affect the business of thousands of people depending upon these apps for their business needs.
Hence Proper Testing of Social Media applications is very important.
Here is a sneak peek into how to test social media apps.
Why is it important to Test Social Media?
How to Test a Social Media Application.

According to Statista – “Number of worldwide users is expected to reach some 3.02 billion monthly active social media users by 2021.”
Such a large podium definitely needs to be secure and provide a seamless experience to all its users. Hence it is very important to test these applications for their efficient and effective working.
Types of Social Media Testing
Social media is a bundle of various functionalities. Testing social media apps requires you to have extensive domain expertise, large experience, and the correct skillset for it. Testing of Social media applications includes:

  • Enterprise Software Testing: Social media applications serve a large number of people and are very robust to test and require a high level of security testing. Hence these applications require some high-end enterprise testing solutions to be tested.
  • Web 2.0 testing: Being a web 2.0 based application, testing of social media applications requires the early involvement of testers. These applications are also susceptible to frequent changes and hence automatization of the test cases for such applications is preferred.
  • Web-testing including compatibility, functional, Security Testing, Performance Testing and database testing needs to be done for social media apps.
  • SaaS Testing: SaaS is referred to software as a service model. Social media services follow the Saas model and are requires to be validated for proper functioning using SaaS testing.
  • Web Analytics Testing: Social media apps deal with a large amount of data, Web analytics testing helps in collecting of website data and then analyzing and reporting based on your user’s targets.
  • User Acceptance Testing: includes testing social media apps for its attractiveness and user-friendly nature.
  • Content Management testing: Content management testing validate that the content is appropriate for the audience. Social media applications like Facebook are an ocean of content, new content is posted every now and then, and hence, content management testing becomes an on-going task and is very important to avoid any content related issues.
  • SEO testing: SEO is the need for the hour to promote your websites/applications online. Hence SEO testing becomes very important to ensure proper growth and exposure of your social media application.
  • Online Advertisement application testing. Social media applications these days promote businesses using online advertisement. Validating the proper functioning of online advertisements is very important.

Also Read: How To Test a Mobile Application

Social Media Application Testing Life Cycle
To ensure that your social media testing goes well, follow a proper testing methodology. Here are the steps you can follow to ensure proper testing of your social media apps.
1. Analyze Test Requirements:
First and foremost step if to analyze test requirements. Determine the scope of the testing and the test objectives.
Make a list of what all you need to test, how much time and how many resources you will require for testing.
2. Test Plan Creation:
Test plan creation is the next step towards conducting successful social media application testing.
Test planning is dependent on what does tester’s aim to achieve from the testing.
Hence they should have a clear understanding of what they are supposed to test like are they supposed to carry out only front-end testing or back-end testing or the both.

3. Allocation of Resources for Testing:
As per your analysis in test requirement phase, allocate resources for the testing like the human resources, allocate the time for testing, etc.
Before starting testing your social media mobile app, you should shortlist the testing techniques -Functional and Non-functional.
functional non functional testing
Also make a note of network, operating system, and device platforms for functional testing.
For Non-Functional Testing, techniques select from various testing techniques like Performance Testing, Usability Testing, Adaptability Testing, and Security Testing.
4. Test Case Document:
This is the first step towards actual testing.
Create test cases based on the test plan created by you in the initial phases of testing.
Create a test case document with all the features and functionalities of your social media app.
The test cases should include all the functional test cases along with various other test cases for usability testing, adaptability testing and other test cases like testing the speed of the app, memory usage, battery usage, and data requirements.
5. Defining the alliance of Manual Testing and Automation Testing.
Testing of social media apps includes an amalgamation of both manual and automatic testing. Prepare a separate document for manual testing test cases and automatic testing test scripts.
6. Execution of the Test Case:
The actual testing takes place here, where you will actually execute the test cases created in the previous step. You can execute test cases and scripts in physical devices or using testing tools, or in the cloud.
7. Identifying and Removing the Bugs:
While executing the test cases, all the bugs that are detected have to be reported to the development team, for removing them.
8. Documentation:
Document all the bugs that you have found. This documentation can help you as a reference for future testing.
9. Test Completion:
After bug’s removal, the application has to be retested to check if the bugs are properly removed and to check that the change in code has not affected the present functionalities.
Though there is nothing like test completion, as the application may require to be repeatedly tested whenever there is any code change.
But if in any round of testing, the code is identified as bug-free, the testing is considered to be completed.
Tips for Testing Social Media Applications
Here are a few tips to test your social media application effectively:

  • Testers should be experienced in the design and implementation of Web 2.0 testing
  • Carry out all-inclusive website testing.
  • Autonomous validation is important for social media apps.

Social media applications are witnessing a sudden hike. People are getting dependent on them for their day to day enquires and uses.

Such a wide platform requires to be tested comprehensively so that they possess no threats to their users either at a personal or professional level.

How to Test an Ecommerce Website: Points To Remember

It is very complex to set up an E-commerce website. It is subject to various market-specific variables. Testing becomes compulsory and important in order to maintain the integrity of E-commerce website. Testing a website helps to add value to your product or service and prevents errors. The main objective behind testing an E-commerce website is to ensure software quality, reliability, optimum performance and capacity utilization.
app testing
Sometimes you may wonder why it is so important to test an E-commerce website. In order to get success in an online business, you must ensure that your website is well designed to attract conventional traffic. Your website should offer a great customer experience.
In order to ensure these things, a website has to be tested. In a study of UNCTAD, it has been suggested to focus on testing the E-commerce websites as it is an essential part of online business future.

How to Test an E-commerce Website
Every website has to go undergo some basic tests whether it is an E-commerce website or any other.

  • Functional testing: It is basically done to ensure the smooth functioning of a website without any faults. It includes testing web pages, cookies, database etc.
  • Usability testing: It is done to make the website effective and user-friendly. This testing is suitable for the websites that are concerned with manual process. The important aspects of usability testing are sitemap, navigation etc.
  • Security testing: The main aim of security testing is to protect data and maintain functionality as planned. It stops unauthorized access in order to secure web pages. It includes testing like CAPTCHA testing, SSL testing etc.
  • Performance testing: As the word suggests, it tests the performance of your website in different scenarios. It typically involves load testing, scalability testing, stress testing etc.
  • Database testing: Database testing includes testing performance related to database, data validity testing, integrity testing etc. It also tests procedures functions and triggers.
  • Mobile application testing: Some website verifications are concerned with mobile versions. A number of people are mostly using mobile phones for internet. Hence, mobile application testing is very important for any website.
  • A/B testing: A/B testing is conducted to compare two versions of a single variable. It can run simultaneously between two or more web pages to check which of them converts the best for your E-commerce store.

As far as E-commerce business is concerned, we need to take care of different testing as it is all about buying and selling goods and services online. E-commerce is mainly concerned with product display, timely delivery, payment gateways and browsing compatibility etc. Well if we talk about E-commerce website testing, following tests need to be conducted in order to test the performance of an E-commerce website.

Also Read : 8 Important Things to Test in Ecommerce Web and Mobile Applications

Ecommerce website Testing Checklist
Browser Compatibility Testing: A good E-commerce website is the one which supports all type of web browsers such as Google Chrome, Opera, Firefox, Safari, Internet Explorer, etc. You need to test the browser compatibility of your E-commerce website to ensure that the end users will not face any difficulty to access your website. Browser testing should cover core platforms such as Linux, Windows etc. Try using different tools to ensure whether the site is compatible with other browsers.
Page Display Testing: Page display is an important element of an E-commerce website. It is the core of E-commerce website as the customer gets attracted towards excellent product display or display home page. Product page plays a vital role in the success of an E-commerce website. Customers visit an E-commerce website for shopping purpose. They check various websites to compare the products and services online. If they found good quality product and promising services then only they take a purchase decision. So, your product page should be correct, attractive and error free.
Display page consists of different pages such as home page, product page, about us, sitemap etc. In order to get good business, you must test the product display page. Following is the checklist for product display page:
Product images, price, specification, reviews, delivery options, shipping information, multiple images and colors available for the product, in stock and out stock information etc.
Content Testing: The contents of your website should not be offensive and misleading. You should avoid litigious contents on your website. The images you put on your website should not be copyrighted and should not have a watermark of any other company. The content that you are writing for your website should be catchy and precise. Your content page should have descriptive text, headlines, promotional banners etc.
Shopping Cart: It is one of the important elements of an E-commerce website. You should test your shopping cart while conducting E-commerce website testing. Your shopping cart should be updated with the latest stock of products available in the market. You should display all the items and the total number of products in your cart. You must add new products and remove old products from a shopping cart. The checklist for shopping cart testing is as follows:-
Product list view, cash on delivery and other payment options, order processing, payment processing etc.
Workflow Testing: The checklist for complete workflow testing of an E-commerce website comprises of following points:

  • Sign up and login options
  • The search functionality of product and service
  • Customers review posting
  • Sorting feature
  • Check out process
  • Order number generation
  • Payment options and payment gateways

Login and Security Testing: Well this is very important to test login and security options of your E-commerce website. The login id or accounts of your customer should be secure from any kind of hacking or virus. It contains login capability testing, access control, computer virus scanning; protection from web attacks, insecure information transmission, digital signature etc. E-commerce websites contain valuable information regarding the customer’s personal and banking data. Therefore, a security test should be conducted in order to secure the customer’s data. You can use various testing methods like ethical hacks on customer login, SQL injections etc.
Payment Gateway Testing: It is another important test in E-commerce website testing. Payment gateways are the mode of payment through which a customer pays for his shopping. In order to test the payment gateways functionality, you can make dummy accounts and demo credit card numbers. By using these accounts, you can check whether the payment is processed correctly or not. The methods of payment such as net banking, credit and debit card, PayPal, Paytm etc are working on desired parameters or not. You should check whether the emails and invoice generated after payment process are sent to the customer or not. You should also make sure that refund process, refund receipt is working properly or not. If the above-mentioned things are not working properly you should take corrective actions for the same.
Mobile Responsiveness Testing: As we know people are using the internet mostly on their mobile phones rather than desktop or laptop. That’s the reason companies are taking mobile phones as the first approach to their E-commerce website. So you need to make sure that your E-commerce website or application should be mobile friendly and suitable for various size screen.
Performance and SEO Testing: Performance testing shows how well your website is performing in the online market. Performance of your website depends upon request coming on your website per second, transactions taking place per minute, the time duration between clicking and seeing your web page etc. Performance testing can be conducted on various parameters such as loading speed, tolerance of traffic load, data transfer rate etc.
Your website should have high visibility on a search engine so that you can get huge traffic on your website. You can raise the visibility by implementing search engine optimization on your E-commerce website.
Product Filtration Testing: Product filtration is to choose the product according to size, color, material etc. For example, if someone searches for a formal shirt on your website, he can select it from filtration according to required size like small, medium, large etc or he can also have a color preference like blue, white, yellow etc. You should test whether product filtration is working properly or not before living the website in order to provide a great customer experience.
automation testing
So, this is how you can test an E-commerce website on different parameters using various techniques. Website testing is a crucial step before launching your E-commerce website in the market. A well-tested website or application performs well and gives desired results to the business owners and customers as well. We hope this article has served you well and provided you with the required and important information that you want related to your E-commerce website.

Also Read : How to Select An Test Automation Services Provider For Your Software